Most NetSuite dashboards are full of metrics nobody acts on. Revenue, COGS, and inventory turnover are table stakes. The five KPIs that actually drive exec decisions are tighter, more operational, and almost always missing from default NetSuite setups.

1. Days Sales Outstanding (DSO) — how fast cash is coming in
2. Gross Margin by Product Line — where you are actually making money
3. Fulfillment Cycle Time — how fast orders get out the door
4. Return Rate by SKU — quality signals buried in returns data
5. Headcount to Revenue Ratio — your operational leverage

The 21-Day NetSuite Clarity Sprint locks definitions for all five and builds exec-ready dashboards your team will actually use.